Kilewia
Sunshine on the Inside
Florence, Italy
Kilewia is taking a short break
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Shop policies
Last updated on
May 9, 2022
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Ciao and thank you for visiting our shop.
A happy buyer makes a happy seller.
Please contact me if you have any questions or comments.
Grazie mille :D
(Thank you so much)
A happy buyer makes a happy seller.
Please contact me if you have any questions or comments.
Grazie mille :D
(Thank you so much)
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept Paypal only. If you don't have a paypal account, you may use a credit card through the paypal system.
Orders will not be shipped until payment has been received.
If no payment has been received within 48 hours, I will regard you have cancelled the order.
Orders will not be shipped until payment has been received.
If no payment has been received within 48 hours, I will regard you have cancelled the order.
Shipping
Most of the items are made to order so it takes 2-4 days to be ready.
Shipping by registered mail within 3-4 business days of payment of your item.
Delivery Times:
Europe: 6 working days plus posting day
Mediterranean basin: 10 working days plus posting day
North America and Oceania: 14 working days plus posting day
America, Asia and Africa: 15/20 working days plus posting day
I am not responsible for any lost, stolen, unpicked up or damaged packages going through shipment.
Please let me know if you would like your package to be insured or traceable (it will be an extra charge). I recommend traceable mail for big orders.
* Please note that once the package leaves my hands I am no longer responsible for it.
Shipping by registered mail within 3-4 business days of payment of your item.
Delivery Times:
Europe: 6 working days plus posting day
Mediterranean basin: 10 working days plus posting day
North America and Oceania: 14 working days plus posting day
America, Asia and Africa: 15/20 working days plus posting day
I am not responsible for any lost, stolen, unpicked up or damaged packages going through shipment.
Please let me know if you would like your package to be insured or traceable (it will be an extra charge). I recommend traceable mail for big orders.
* Please note that once the package leaves my hands I am no longer responsible for it.
Additional policies and FAQs
If you're purchasing a gift, I'm happy to include a personalized message and special wrapping upon request.
Contact me for anything!
I love to be in touch with you!
Contact me for anything!
I love to be in touch with you!